Was looking for a place to store our large suitcases near Newark’s Penn Station for a trip into the city before a flight out of EWR. This appeared a good idea, but the location was a 5 minute walk out of the station through a neighborhood filled with panhandlers and I was not going to subject my family through such a walk. This restaurant that was going to store my bags was not convenient without using a cab or Uber to get there. And you can’t get a refund once your “time slot” has started. I would not use Vertoe again! A good idea poorly executed! Follow up: Emily replied that I could have gotten a full refund up to 24 hours after the booking. This was not stated anywhere in the confirmation email when booked. The quote on the email is “We offer free cancellation. You will get a full refund if plans change anytime before your check in time! Visit vertoe.com and login to your account to cancel your booking”. I didn’t set up an account, nor would I for a one-time use. If they offer a refund up to 24 hours after booking, it should say so in the confirmation email. It doesn’t!