I wish I could leave no stars. The idea is good. The execution sucks. The place we were assigned, after I paid, was a teriyaki restaurant storage closet. I paid $20 to keep my things in a storage closet! The place was no where near me. I had to trek my stuff across town and back again. I will NEVER use this service again. The people who own the restaurant, spoke no English and did not know what to do. There was no security and I certainly did not feel my bags were safe at all. No process to make sure my things weren't mixed up with anyone else's should they decide to do this. REDICULOUS!!!! Of course there are no contact numbers for the service either. What a rip off.