I love that this service of offered. The location that temporarily stored a piece of luggage was easy to locate and in close proximity to where I was located. The one concern I had was with the team at the location. It was my first experience with Vertoe and I wanted to educate myself on how the piece of luggage would be stored and out of the public’s eye. The front desk at the location seemed frustrated that I was asking detailed questions like where will bag be placed? How do you know this is my bag? Will bag be placed in a secured and private location? The lock being placed on the bag did not have a code or number. This took several minutes. After what seemed a painfully extraction from this particular team, I was finally comfortable allowing the bag to be stored. Fortunately, there were no issues/concerns when I came back to pick up my bag.