When I put in my destination it gave me two options. Grand central and Rockefeller. I assumed that the location of the bag drop off would be at that exact location. Not until I made the reservation did you actually give me the address of the place I was to drop my bags. Why not just give the address upfront so I know exactly how far I need to go with my heavy heavy bags through the streets of New York City??? The drop off and pick up process was fine, cost was reasonable.
5 years ago
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