Noel Lopez
Well my personal experience with this service was underwhelming. The location where I left my luggage gave me the impression that my bags would not be there when I returned. The problem is that when I arrived in town to drop my luggage off it was raining so my choices were slim. Upon entering this establishment I was asked to leave my luggage not in a locker or in a secure storage of some sort where I thought would be appropriate but on the floor next to other bags and luggage that were also left behind. I was given some tags with numbers to add to my luggage for reference and asked to use my phone camera to take a photo of those tags for when I picked up my luggage later. I was given No receipt or reassurance for that matter. When I returned hours later to pick up my luggage. I spoke to a different attendant who directed me to the back of the store where my luggage was in a walk in cage. The attendant at no time asked me for a reference number or receipt. He simply asked which luggage is yours? Technically I could have taken anyone’s luggage without a problem. Needless to say my luggage was not harmed. If I had to do this all over again I would choose not to leave it there. I would prefer to leave it in a more structured facility where this does not look like a side business. I award this business zero stars but since this review app doesn’t allow it, I’ll give them one star.
4 years ago
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Vertoe has a 4.6 average rating from 5,118 reviews

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