I found the booking misleading as I thought it was close to Charing Cross, it wasn’t it was near Holborn. The place was a newsagent which was not what I was expecting and it was shut, I had to be somewhere at 9:30 - I rang your number and presumably the owner answered and said he was on his way & would be there in 10- 15 mins. I waited nearly 1/2 an hour and gave up & left with my bag. I had to get a taxi as I was late. So I wasted time and money and still had to take my suitcase with me. I’d appreciate a refund of the money.
4 years ago
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