They didn't send me the e-mail with the QR of the parking pass. I've refused to park my car and paid extra 45$ to park somewhere else. Next day I asked to refund for the missing ticket and they said "NO" because I had to contact them before or during the event. but on the order page, message was like - we cannot rush the delivery, please wait, everything is guaranteed. They keep refusing my request by mentioning their policy. what a non-sense.