Viagogo Reviews

Name: Viagogo
Rating: 4.00

4.0 Rating 1 Reviews

100 %

of reviewers recommend Viagogo

4.0

Based on 1 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Viagogo:

Viagogo is an online ticket marketplace for buying and selling tickets to live events. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SCAM! Absolutely disappointed with my recent experience. I purchased three tickets for Dave Chappelle's show in London on December 2nd, intending it to be a reunion and celebration for three cousins. However, we only received one ticket. After contacting Viagogo customer support and explaining the situation, including the additional expenses for our flight, their response was completely unhelpful and they just ignored our complaint! The tickets cost £255 each,therefore £765.00 which is a significant amount, and the lack of support from their customer service is unacceptable. I will personally reach out to Dave Chappelle to share my experience with him as well. I will never use Viagogo again and strongly advise others to avoid this company as well!”

Helpful Report

Posted 5 days ago

“Bought tickets at the last moment at face value, received them quickly and enjoyed the concert.”

Helpful Report

Posted 3 weeks ago

Viagogo is rated 4.0 based on 1 reviews