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Viagogo Reviews

1.6 Rating 12 Reviews
17 %
of reviewers recommend Viagogo
1.6
Based on 12 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Viagogo:

Viagogo is an online ticket marketplace for buying and selling tickets to live events. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries.

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Viagogo 1 star review on 11th May 2025
Joe
Viagogo 1 star review on 23rd March 2025
Anonymous
Anonymous
Anonymous  // 01/01/2019
I was really worried because of all the reviews I read after getting my ticket to Imagine Dragons in Copenhagen. I had to travel there from another country, so I was bugging their support to make sure this order went through, and I got the ticket. The support responded quickly, and the ticket was transferred via Ticketmaster the next day. Everything went fine, I attended the concert and really appreciated the opportunity to buy a ticket for an event that had been sold out ages ago!
Helpful Report
Posted 2 days ago
Viagogo is rated 1.6 based on 12 reviews