The Tuk-Tuk we booked with Viator CRASHED into a car door 25 minutes into a 1.5HR tour of Porto costing £37. We wasted hours at the scene supporting the driver, then when we requested our refund we only received £5! Obviously, we queried it but customer service was completely unhelpful. They never even asked if we were OK after the accident! What a joke of a business. Having now read reviews about them, I see that they hate returning money. Avoid.
3 years ago
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