We booked a swamp tour in New Orleans with Viator. The airboat ride was supposed to be an hour and a half. When we were about 15 minutes out the boat broke down. We sat out there for over an hour before someone came out and fixed the boat. Then we did NOT get an extension on the tour. We were pretty much just taken back in and lost the whole tour. The company refused to give us any compensation. $148 for a painful experience
3 years ago
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