Planned a tour for Venice 2 months in advance. Confirmation information received from Viator and 3rd party vendor. Day of tour, no guide ever showed up. Called 3rd party and they claim Viator canceled. Called Viator and they claim 3rd party canceled. Viator then says no refund because I’m calling after the tour was suppose to start. WTF are you talking about??? BEWARE
2 years ago
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