Due to unforeseen circumstances, we were running a few minutes late in getting to the rendezvous point for the Barcelona Wine and Tapas experience. We tried at least a half-dozen times to call the number given for tour-specific enquiries, to at best have them wait for us or at worst let us know where they were headed so that we could meet them at the next destination in the tour. No answer!! Despite a very reasonable request for a refund, such refund has been emphatically refused. So that was €160 down the drain ...
2 years ago
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