Totally unacceptable!!
I booked a trip through aviator for the Spirit of Baltimore Dinner Cruise with buffet, the price on the website was $112 person and when I spoke to the booking agent she also quoted $112 per person. However when I completed the purchase online with the agent still on the phone , the price charged on my card was $133 per person. The agent did not know why the price changed and said the would contact a manager .
I received an email response ‘that cost for this tour varies depending on the date, especially on the weekend “. After I expressed my dissatisfaction and asked that they honor the price posted on the website and was quoted by the agent. I still have not received a correction to the ticket price. This company is promoting FALSE advertisement. If I could have given a zero I would have done so. I will never use this company Viator again.
This was a trip for my sisters birthday and the experience with Viator ruined my weekend.
2 years ago
Viator has a
2.1
average rating
from
1,187
reviews