I called Viator to cancel a 9/11 tour because we were stranded in Atlanta with no transportation. Edmond from the Philippines informed me that he is not responsible for mother nature and literally said "you are not getting any money refunded no matter your circumstances." Well Edmond, you are correct my friend. But you are responsible for this review and me no longer using viator to book vacation activities. Ha Ha! Poor Edmond ... grumpy dude.
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