Viator charged twice and claimed they had refunded the money from the cancellation booking since Mar 28, 2023. I checked with the bank today April 28, 2003, and no money came in. Viator could not provide proof of transaction refund and gave excuses. It is not a small amount, and Viator effectively cheats on customers. No resolution yet. Really disappointed with their service.
2 years ago
Viator has a
2.1
average rating
from
1,187
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