Beware when booking a tour with Viator. I had a tour booked and arrived near the meetup location before the tour was to start but there was a race going on and I wasn’t able to cross over at any point to get to the exact meetup point. I tried to contact the tour operator and even called the number on the booking which was out of service! I ended up having to call the main Viator number and even their customer service couldn’t get in contact with the tour operator! I put in for a refund request due to these unforeseen circumstances and the fact that I was there and could have easily met up with the tour at the destination if they had contacted me as they say on there website they will if you have any issues but they really don’t do that!! Beware before you book with this service!!