Better to book through a company's own website rather than book through Viator. Contacted the phone number on the listing with questions, the Viator rep cannot answer any specific questions about an excursion. Ended up calling the boat company directly and was given all the information I needed. The Viator rep kept telling me to call her back and book through them, but why would I do that? I just booked with the company directly. They are more vested in satisfying the customer.
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