EDINBURGH CASTLE TOUR GUIDE Nick Brown WAS A NO SHOW
We arrived 15min early at the meeting location per your email.
Nick Brown could not be located and DID NOT ANSWER HIS PHONE. EVER!
CALLS TO NICK were made and voice messages left @
9:47 am, 9:51am, 10:24am, 10:30am, 10:45am, 11:10am
CALLS TO VIATOR were made @ 09:54am and 09:57am. The 09:57 call was a 25 min call with Veronica who could not get a response from the tour guide service.
PLEASE PROVE A FULL REFUND DUE TO THERE WAS ZERO SERVICES PROVIDED.
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Alice, Customer Support
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