Booked and Land and Sea tour in St Lucia. Wasn’t until all trip goers had been picked up we were told the sea part had been cancelled due to weather conditions. There had been a storm the previous night. The company knew the night before but we were not given the opportunity to cancel or rearrange. We requested a partial refund but Viator replied accepting they were unable to provide the experience advertised, but regretted they could not provide a refund. UNBELIEVABLE WILL NEVER BOOK WITH THEM AGAIN. Paid by credit card charge back in progress.
1 year ago
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