We booked a walking tour of New Orleans, and no one showed up at the meeting point!. Called the tour operator who told us we were not on the manifest, and Viator had not provided the information to them. The tour operator said this happens all the time with Viator. Called Viator who did refund our money. However, our entire day was an unorganized mess as we had planned around this tour! We will remember next time and book directly through the operator’s website!
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