DO NOT book with this company. Booked prior to visiting city and operator provided incorrect information at time of booking which resulted in me being unable to attend tour as planned on the day. When calling them they haven’t got a clue what they are doing and cost me £55 to speak to them with no solution. The tour guide called me and advised not the first time they have had this with Viator, I requested a refund and currently says rejected when Viator double booked the ticket!! Customer service worst I have experienced and would need use them again as no trust and see from previous reviews they are robbing people left right and centre.