To say we were disappointed is an understatement. We spent 45mins on what we were told was an 11 min metro ride to the Vatican and we were 4 mins, yes 4 mins late to be told our tour could not proceed. We paid over $1400 and travelled from the US. This service is entrapment in its highest form. Not even a 5 min grace time is ridiculous. 12 very disappointed visitors. We will not use this service EVER AGAIN.
11 months ago
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