I had made a Reservation to ride the Cable Cars in SF. Upon arrival the Cars were NOT in working order. They stated this occurred on Sunday and here it is Wednesday and still not in Service. I notified Viator to request a Refund. I received an Email stating that I can do a "Bus" tour. Ummmm, that is ridiculous to offer that over the Historic Cable Car ride. Our hearts were set on the Cars. They also stated that they COULD NOT Refund my purchase ($165). You would think that they would have that info before they sell the Tours.
10 months ago
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