We booked a private tour to Normandy in France. We requested a knowledgeable tour guide. What we got was a young man on his 2nd day on job. Didn't know anything about Normandy. Didn't know anything about monuments or where to go. I contacted Viator and requested a refund. So far I haven't heard anything from them. Do I have any recourse? Will never book another tour through them again. Don't waste your money.
8 months ago
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