I booked From Rick’s cafe to Royal palace. A Casablanca adventure yesterday. Didn’t get an email to confirm. Driver/guide did not arrive at allocated time of 9.30am. Had to ring the office that went through to LA. This cost me $150 AU$ as I had to call twice. They wanted to cancel the trip. I said I didn’t want it cancelled I wanted the tour. Eventually another 1/2hr later a driver arrives but he is no guide with very little English. After stopping at the mosque there is at least a change of drivers. He speaks English but is not a guide. Better than nothing. So after all of this I would like a refund as it was nothing like what was offered. I would never book another tour through your company and will advise others not to. This is not the way to run a company!