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Anonymous
Worst customer service ive ever experienced. They have no control over the tour on their website, they are basically just the middle man with no leverage. On whatsapp the customer service was rude and tried to close the chat multiple times without solving my issue. And wouldn’t take and responsibility considering the issue was from their online app. Unbelievable. And last time ever booking with them after 8 years of using them
8 months ago
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Viator has a 2.1 average rating from 1,181 reviews