Horrible experience using Viator! Tours are overpriced and you do not get the full experience you paid for. Paid for dinner on a tour of Niagara Falls and did not receive the buffet dinner I paid for. Instead, I spent 8 hours on a bus to tour what is a 15 minute drive from my hotel to the falls. Dinner was 8:30pm at night, I was starving by that time! Arrived at the dinner location only to be told that the restaurant was stopping its dinner service in 30 minutes! The staff was literally in the process of taking food away while we were grabbing food. My family and I had to stack our plates with as much as the plate could hold and scarf down dinner. It was absolutely ridiculous! Do not, I repeat do not book a tour with viator. You are better off renting a car and touring the falls yourself. I promise you it would be a better experience. I am currently going back and forth with viator for a refund of the service I did not receive.