I somehow was booked on two different viator tours on the same day from Paris. I only knew of one which I took. However viator took the full payment for the other tour which of course I couldn't take, can't be in two places at once! I requested a refund, or even part refund or credit towards a future tour. Viator told me bad luck, offered no compensation. I will never book through them again and I had been a loyal customer
1 week ago
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