Today was the first time I have tried to book a tour to Fiji (actually 2) through Viator and my card has been hacked. I was charged incorrect amount and didn't not receive any booking confirmation. Having spoken to the Viator Help Centre I was advised to contact my bank and report a fraud. So not only did I lose money but my card had to be cancelled and that's only 3 days before my holiday in Fiji! Great! Certainly won't be booking anything through Viator again. It might be just bad luck but just be careful everyone...
8 years ago
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