A wasted morning and incompetent staff! Booked a Roma pass, skip the line and Collosseum tour in advance. Advised to arrive half an hour before due tour time which we duly did. Well 45 minutes actually to be on the safe side. I can't even begin to describe the farce that followed at the 'Funtours' office but it wasn't any fun! More to the point and what frustrates me the most is the fact that Viator seems to be anonymous...no contact number! No email listed. ! I saw a dead mouse whilst in Rome but my experience with the company definitely smells of a rat!
8 years ago
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