We booked two tours with Viator in two different countries and both were terrible! It will not happen again. When we tried to dispute the second as we lost an entire day of our family vacation, Viator contacted the sailing company who lied about the events of the day. Viator's response was "They said you only lost 20 minutes of the 8 hour day, so we cannot offer a refund", so that was it.
7 years ago
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