Would give them a zero if i could. Booked an excursion to Loch Ness, Scotland from Invergorden on Monday 3rd of June, 2019. We were on the
NCL Getaway. Because the weather was bad, the local pilot would not let the ship dock, so i did not get to do the excursion. I called customer service to see about a refund and he told me to read the fine print. Was very rude and hung up on me. This company owes me $185.
It was not my fault or NCL"s fault that we did not make the excursion.
6 years ago
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