If I could leave no stars, I would. Don't use Viator. I am trying to book tours - after HOURS of research and during check out, I kept getting an error message to "try again". Which I did three times. So now I have been billed on AmEx 3 times but still Viator says I have not completed booking. Put on hold twice by Viator - for 17 to 20 minutes. Basically that's their way of hanging up on customer as they never came back to call. Customer service reps do not have good English skills.
6 years ago
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