Booked at trip with Viator. Upon arrival in south america got a message that my trip would be cancelled the next day unless i paid the driver an extra $135 US. Local tour company MTO Chile advised me that Viator had gotten the details incorrectly so they were charging me more. I spoke to them and they will not make good on their mistake. I have receipts and details of everything and have reported them to the BBB. No integrity and do not stand behind their own people .
5 years ago
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