Their services in Spain was awful; we booked multiple tours in Seville and Granada and all of them got cancelled last minute by the agent and Viator have no control; the agents can easily cancel and it’s almost impossible to get any tickets from somewhere else.
I tried to review it on Viator website but it’s designed not to accept the bad reviews and I tried multiple times and I got the message that their server is down and my review could not be published.
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