I am in PayPal dispute with Viator trying to get my refund for a tour cancelled by operator. They say they’ve paid it, PayPal says no. I’m caught in the middle. Multiple emails with Viator, multiple contacts with PayPal. Viator check your accounts - it’s not paid - that’s not rocket science! Meanwhile I wait for my money which could be two months or so! Not good enough. And providing transaction IDs that PayPal doesn’t recognise is a nice touch too.
5 years ago
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