So I’m now almost 60 days out from when I placed my order for a Christmas gift and still have not received everything. Every time I email (about 20 emails now), I get a response from Jane who says to be patient and that the order is on the way. The tracking info shows the package is still in China (that was my first mistake) and has been sitting there for weeks since December 12. I have asked for a refund nicely to no avail. I have contacted my bank and am disputing the charges. By the way, what items I did receive were not sized correctly or of good quality. Warn others to stay away from this company. I hope others will research and read all these negative reviews. I wish I had done that beforehand. Lesson learned.