Labri
Do not order from these ppl... after awaiting the timeframe mentioned to receive my order, I inquired on the status and by time they replied almost an entire month had passed. They finally respond trying to justify the situation by explaining how international shipping goes, then stating something about a storm so i was like ok, ill give a little more time. Gave about a week, waited days for them to reply and then they reply saying its on its way to the post office now and blah blah blah.... i want my money back now. This issue with that is I paid via paypal but since making the purchase had changed banks and closed the acct the debit card was used on via paypal. So i called the bank to see how it goes being refunded to a closed acct. They explained to me that most banks when receives a refund on a closed accct, will decline the transaction sending it back to the merchant, but in my case, they do decline and will actually accept the payment, and within 45-90 days issue a check for the amount to be mailed to me. So they recommended i contact the merchant for other options to refund if i dont want to wait that time frame. So i contacted paypal and paypal said I had 2 options 1. Their normal process where the refund goes back to the original method used & 2. They could email the merchant directly and request that they issue the refund directly to my paypal acct by send it to the email assigned. I went with option 2, and she stated i could email the merchant as well . So i said i would. She emailed and so did I asking that they send my refund to my paypal email Well 3 days later, I get a reply and these ppl totally neglected my and paypals request sending via option 1. So not only do these ppl take forever to ship your order they dont value you as a customer either and instead ignored my email request as well as paypals. Refunded as option 1 and then sent me an email replying to my request tellin me that they did. How disrespectful is that.... Never again
7 months ago
 
https://vicsrack.com has a 1.19 average rating from 206 reviews

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