I’m not sure what’s going on with this company, but feel like covid has possibly halted some things. I say this because I placed an order on March 6 for a pair of shoes, which I received in two-three weeks. I don’t know the exact date, but I ended up having to place a second order on March 24 for the same shoes because my dog ate one and I liked them A LOT. So I probably received the shoes a few days before the day I placed them, so say I got them in about two and a half weeks. So- good, placed my order, got it timely (tracking was hard because it’s in Chinese-download the app they tell you to download and it’s more helpful, it’s either Arrive or Shipt or something.) So fast forward, I placed my second order on March 24 and i just received two of the four pairs of shoes, 3 Months later. I have no idea where the other half of my order is lol. But I will say within the same day of placing my second order, customer service contacted me asking if my order was legit (probably because they could see I ordered the same thing + 3 more pairs of shoes..) so I don’t know. I’ll give them a little bit of credit, I guess because I had dialogue wit customer service over my items but it still very sub par. And it’s sucks because I really like the shoes lol the ones I got were too small and I want to order / return them for a better size but at this point I’ll get them in 2021 when leopard print shoes are out of style