Kj
I’m not sure what’s going on with this company, but feel like covid has possibly halted some things. I say this because I placed an order on March 6 for a pair of shoes, which I received in two-three weeks. I don’t know the exact date, but I ended up having to place a second order on March 24 for the same shoes because my dog ate one and I liked them A LOT. So I probably received the shoes a few days before the day I placed them, so say I got them in about two and a half weeks. So- good, placed my order, got it timely (tracking was hard because it’s in Chinese-download the app they tell you to download and it’s more helpful, it’s either Arrive or Shipt or something.) So fast forward, I placed my second order on March 24 and i just received two of the four pairs of shoes, 3 Months later. I have no idea where the other half of my order is lol. But I will say within the same day of placing my second order, customer service contacted me asking if my order was legit (probably because they could see I ordered the same thing + 3 more pairs of shoes..) so I don’t know. I’ll give them a little bit of credit, I guess because I had dialogue wit customer service over my items but it still very sub par. And it’s sucks because I really like the shoes lol the ones I got were too small and I want to order / return them for a better size but at this point I’ll get them in 2021 when leopard print shoes are out of style
9 months ago
Read https://vicsrack.com Reviews
https://vicsrack.com has a 1.22 average rating from 245 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial