I would never recommend people to use this company, I am furious with the service (well lack of). I ordered a kitchen sink on 29th Oct, to be told that there was a delay and it would be here 18th November. No issue at all, I understand completely. On 17th November I had a text and email to say that it would be with me but did not specify a time. I waited all day, no delivery. I contacted the customer service (online chat of which times out if you click onto another tab or have to take a phone call) so after 2 and a half hours of trying to be 'transferred to a human' I was told it would be here 5th December. I questioned whether it would be delivered on a Saturday and was told it would. Ok, I can deal with that. Saturday came, no delivery. Contacted the online chat to be told it was coming 9th December. Now I'm annoyed that I have wasted two days waiting. On 8th December I got an email to tell me it was delayed until 27th January when I thought ok I need to cancel. Contacted the online chat (another hour wait) to be told the refund has been processed and order cancelled. 6 days later, no money, contacted customer service to be told that the refund was not processed just sent through to finance to process but I have been issued with a refund now... I await the money. I ordered the same kitchen sink from Plumbnation, which was £50 cheaper and is being delivered today (hopefully).