We ordered a bathroom cabinet paid, got delivery date. Waited in all day. Dx had no details of order. Contacted Victoria plum. Only available by a Vic Bot system. Chat on line. Useless eventually got a person but still via computer chat. Couldn’t sort problem of delivery. Cancelled it asked for refund Said 2 to 4 weeks wait. Went to local shop bought another sorted delivered all ok. Crazy. Vic plumb product arrived via Dx a week later now they expect me to pay return. Argued with a computer. Still not got email and returns labels. Could take 2 weeks. Don’t get refund till they get returned product. Crazy situation. Could take 2 months to sort all this. Rubbish customer relations. Not buying anything from here again. No actual person to talk to about any problem. I suppose it helps their receptionist free from abuse