Ordered bath, toilet, sink and tapes all went well until the cistern lid was damaged and had to be replaced, I didn't think it would be a bother but I was very wrong. They gave me a date for a new one to be delivered, they never showed, then I was given another date and you guessed it they never showed. When they gave me the 3rd date I said for them to collect all items as I no longer wanted them. The collection off all items were collected on the date. It is such a shame as at the beginning it went so well and I did like the bath suit. Now you have lost £659 from the suite and I also needed to purchase a shower cubicle, shower and heated towel rail. All because you couldn't replace a cistern lid. You really need to get your aftercare service to a 5 star if you want 5 stars rating.