Place order. Order and delivery date confirmed by email day before. Received text morning of delivery with 2 hr time slot . Delivery never showed. Call VP . Was lied to was told they email me 20 minutes ago . They email after I had call . Saying my order didn’t come into their hub . Funny the day before they email saying order at their warehouse and will be with me soon . Then a text with a time slot . I have trade account. I have fitting bathrooms for 30 years a sales person even tried to tell how I should go about fitting a bathroom. But instead of getting my delivery sorted even I told the client is without a bathroom. You got to prepare a bathroom before you fit . Plastering tilling, pipes , lights extractor fan . You don’t refurbish a bathroom by taking a item out and putting one straight back in . I been ordering from VP many years . This not the first they have had delivery problems. They don’t care about customer. Or tradesman losing money. Poor business. I have once before stop ordering from and instead use soak . Basically same products . By the way VP trade will not answer