Ordered new bathroom suite .. they delivered incorrect bath size .. waited for 2 hours on chat site then was cut off, next day another two hours to be told I would have to wait a whole week until new one arrived. It finally arrived on the incorrect day I was told, the delivery driver wound not take the other bath, told me to call them which you cannot .. plumber arrived today, opened bath tap box and they are broken, just tried to go on to join the chat (For another two hours) and now they are closed on a Saturday and Sunday .. Chat handlers extremely rude and really couldn’t give a damn Awful customer service .. will never order anything again from this company