Order placed on 5th july for delivery yesterday. Text received day before confirming delivery, but no 2hr allocated slot, so I tried to track the order, only to receive an error message. Initiated web chat (as no other options available). After over an hour and a half of being passed around, I was informed that my items were out of stock and wouldn't be available until later on in the month! I asked why hadn't I been informed of this sooner, and why had I received a text confirming delivery if this was the case? Kitchen fitter starting on site on Monday. They apologised for the inconvenience but there was nothing they could do! Apologies don't really cut it and I'm now having to find alternatives, and pay again whilst waiting for them to sort out my refund 😡