This must be a finance company not a company that actually cares about their customers and experience. There is zero, and I mean zero way of contacting them if you need an answer to a question that is outside of the scope of a 'bot' on their website. So if you spend hundreds of pounds on their site, you got it. Nobody to service your questions... AVOID. Always pay more money but have someone hat picks up the phone. Well worth it. I've had a plumber waiting on parts. I have my package at a newsagent all ready for pick up. But newsagent won't release my package without QR code... here lies the problem. VP has not set me a code. So my package sits there while I need it, and VP have zero accountably for their customers. AVOID. Please save yourself the headache. If you don't believe me, try for yourself. Buy the lowest priced item on their site, and see that you have no way of communication with this company after they have taken your money. I have paid money, I have no product and I have a plumber charing me. Thanks VP. Vile Puke.