Tom McMahon
I do not recommend purchasing products from this company based on the product that I purchased: the vidaXL Pergola with Gate. This product was extremely low quality: - the wood is an extremely soft wood species, - some of the wood was rotted, - the components were not manufactured to support ease of assembly (no features to properly locate joining members so you have to measure and calculate spacings and mark the parts to identify part positioning) and there are no pilot holes for several of the assembly steps - the instructions were extremely general and hard to read - parts were missing - unneeded parts were included - all of the hardware (nearly 100 screws of different sizes, bolts and mending plates) were packed in a single bag, so sorting all of the hardware first was necessary - the two sides of this product are each composed of two separate panels that must be joined together vertically (butt joints) with mending plates (included). This is a terrible design; it is structurally unsound and ugly - assembly instructions were clearly never validated by the manufacturer because following them would result in many instances of the barrels of three screws occupying the same physical space within the fragile wooden components. Simply put, this product is junk: poorly designed and the components supplied are extremely low quality
3 weeks ago
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vidaXL has a 1.5 average rating from 16 reviews

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