I bought some items from this store, curtains and clothes. Curtains did not have discounts during checkout, while clothes had 30% discount. They decided not to send one of the curtains; they said they don’t have it in stock, but their website always said it was available, from the day I bought it until the day I received it, and it is still available now. The curtain they didn’t send cost 28,00, they made a magic calculation reducing the discount and returned 23,70 and refused to pay the rest, saying that this is the amount eligible to be refunded. So they are getting 4,30 from me and probably making it all the time with everybody. Following the same logic, what is possible to do: Let’s make two groups, one without discounts costing 2000, and another group costing 2000 with 30% discount. 2000 * 0.30 = 600 discount. Total bill 3400. Now they cancel the entire group without discounts, I would expect to, first of all, be informed about it and decide what to do. But let’s proceed. I would expect to pay 1400, as the items with discounts were not affected. But it is not what they do. They get the total discount and the total amount to get a new percentage, 600 / 3400 = 0.17647. Now, they get the remaining items before the discount (remember, they had 30% discount), and apply 17,647% discount. New discount = 2000 * 0,17647 = 352,94. Total bill 1647,06 instead of 1400. They “forget” to discriminate between items with or without a discount, taking advantage of it. What if they cancel only items with a discount? Do you think they would apply a discount to items that did not have a discount before? I doubt! More than that, after I complained, they removed my account. Once I logged in, I received the welcome message as a new user, and my order was gone