If i could give this company a -100 I would! They sell fakes with authentication certificates that aren't worth the paper they are printed on! I had the bag i bought checked out by authentic8mybag.com and the bag is fake but Vide absolutely will not accept it is fake. I've managed to get a refund today 01 July 2020 (only because I informed them I'd started a Charge Back dispute with my Bank as I'd received Counterfeit goods) but they withheld £22.52 as apparently the refund is what the bag is worth..... i paid £439.18 for it on 12th June but they only refunded £416.66.... I've emailed and asked why and their reply is thats what the bag is worth! I will be really pedantic about this now and will fight for my £22.52 and hopefully shipping costs too with my bank, as it cost me £48.30 to return the bag to their Paris office as it had to be sent insured for £500.00 and within 48 hours of you receiving it. If the bag is proved to be fake by their legal dept they will re-imburse shipping costs but they still say it's a genuine bag so it allows them to not re-imburse the shipping! DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY. It is nothing except a giant headache!